IATF 16949 Consulting and Implementation Service

 Major automotive manufacturers and suppliers worldwide require registration to IATF 16949 as a condition of doing business with them. 

A well-run operation with processes under control leads to financial rewards for your hard work and investment in the Quality Management System.  It has been observed that QMS certified companies have shown improvements in financial performance as compared to uncertified ones

Many organizations decide to implement IATF 16949 and obtain registration because it assures customers that the company has a good Quality Management System (QMS). An organization with an effective QMS will typically meet customer expectations better than an organization that does not have one.  This is because the Goals and Objectives of the QMS take the customer needs into account. Customer needs are better understood as customer feedback is sought, received and analyzed. Goals and objectives are adjusted based on the information, and the organization becomes more customer driven. As goals focus on the customer, the organization spends less time focusing on individual goals of departments and more time working together to meet customer needs.

IATF 16949 emphasizes audit processes, management review and improved processes based on collected data. Using facts and a system of documentation and analysis, improvements are carefully planned and implemented. This ensures that the best decisions are made for your company, which leads to better operations, improved performance, and improved profitability. 

Section 7.3 of IATF 16949:2016 requires that employees understand their role in the QMS.  With improved training and qualification of employees, productivity and involvement increase. Better documentation or control of processes leads to consistency in performance, and less scrap and rework. Managers experience fewer late-night troubleshooting calls; employees have more information for troubleshooting problems on their own, and new employees are able to find information they need to follow processes. IATF 16949 creates a work atmosphere that is open to feedback and idea sharing, allowing employees the chance to provide their thoughts on current processes

With the QMS in place and working for you, the organization is focused towards the Quality Goals. Management is provided with data on a continual basis and able to see progress or lack of progress towards goals and take appropriate action. The organized, scheduled process of conducting Management Reviews ensures that this evaluation takes place. It provides the mechanism of reviewing performance against goals on a scheduled basis, and for taking action based on the evaluation.

Because of the requirements addressed in the Standard, organizations often see an increased involvement of top management with regards to the Quality Management System. This starts with the setting of the Quality Policy and Quality Goals and Objectives. It continues with Management Review looking at data from the QMS, and taking actions to make sure that Quality Goals are met, new Goals are set, and continual improvement is achieved. The quality policy also ensures that corrective action is taken whenever defects occur.  When defects are caught early, cost is lowered

 Determining the scope of the quality management system – 4.3

The scope shall state the types of products and services covered.

Shall provide justification for any requirement

Scope shall be available and be maintain as documented information.

Operation of organization’s processes – 4.4.2 (a)

Documented information to support operation of organization’s processes.

Quality Policy – 5.2.2

Shall be available and be maintain as documented information.

Quality Objective – 6.2.1

Shall maintain documented information on quality objective.

Quality Objective shall be measurable, monitored, and communicated.

Control of production and service provision – 8.5.1

The documented information that define , the characteristics of the products , the service or the activity to be perform for which results to be achieved.

Operation of organization’s processes for QMS( no such heading under this sub clause)  – 4.4.2 (b)

Retain the documented information.

Information that has confidence, that the processes are being carried out as planned.

Monitoring and measuring resources – 7.1.5.1

Resources are suitable for the specific type of Monitoring and measuring activity.

Resources are maintained to ensure their continuing fitness.

Measurement traceability  — 7.1.5.2

Calibration to be traceable to international or national measurement standard.

When measurement standard does not exist, the basis use for calibration or verification shall be retained as documented information.

Competence  — 7.2

Necessary competence of person shall be determined.

Competence on basis of education, training or experience.

Action taken and evaluation of the effectiveness of the action taken

Retain documented information as evidence of competence.

Operational Planning and Control  — 8.1

Documented information to have confidence that the processes carried out as planned and conformity of product and services as per requirement.

Review of the requirements for products and services — 8.2.3

The organization shall ensure that it has ability to meet the requirement for products and services to be offered to customers

Retain documented information of the review and any new requirement.

Design and Development Planning — 8.3.2

Documented information needed to demonstrate that design and development requirements met.

Design and Development Inputs — 8.3.3

Determine the requirements essential for the specific type of products and services to be designed and development and retain documented information for these inputs.

Design and Development Controls 8.3.4

The organization shall apply controls to the design and development process and activity such as reviews , verification , validation shall be carried out and for these activity documented information shall be retain.

Design and Development  output — 8.3.5

Retain documented information for outputs.

Design and Development Changes — 8.3.6

Retain documented information for design and development changes, results of review ,authorization changes and action taken to prevent adverse impacts on design and development.

Control of externally Provided  processes, Products and Services — 8.4.1

Retain documented information for criteria of evaluation, selection, monitoring of performance etc.

Control of production and service provision — 8.5.1

Documented information shall be available for the characteristics of the products to be produces, the service to be provided, or the activity to be perform and result to be achieved.

Identification and traceability — 8.5.2

The organization shall control the unique identification of the output when traceability is a requirement, and shall retain documented information.

Property belonging to customers or external providers — 8.5.3

Retain documented information for property of customer is lost , damaged or found to be unsuitable for use and  report to customer.

Control of Changes — 8.5.6

Retain documented information related to changes.

Release of Products and Services — 8.6

Retain documented information on release of products and services shall include acceptance criteria and traceability of person authorizing the release.

Control of nonconforming outputs –8.7.2

Retain documented information about nonconformity, action taken concession obtained and authority deciding action.

Monitoring, measurement, analysis and evaluation (General) — 9.1.1

Retain documented information as evidence of the result.

Internal Audit — 9.2.2

Retain documented information as evidence of the implementation of the audit programme and the audit results.

Management Review — 9.3.3

Retain documented information as evidence of the management review

Nonconformity and Corrective Action — 10.2.2

Retain documented information as evidence of nature of non conformity action taken and result of action taken.

1. Product Safety — 4.4.1.2
2. Calibration—7.1.5.2.1
3. Training – 7.2.1
4. Internal Auditor competency – 7.2.3
5. Employee Motivation—7.3.2
6. Engineering Specification 7.5.3.2
7. Design and Development – 8.3.1.1
8. Special Characteristic Defining –8.3.3.3.
9. Supplier Selection—8.4.1.2.
10. Out sources Process –8.4.2.1
11. Statutory and regulatory requirement — 8.4.2.2
12. Supplier Monitoring — 8.4.2.4
13. Control of changes—8.5.6.1.
14. Temporary Change – 8.5.6.1.1
15. Rework Procedure — 8.7.1.4
16. Repaired Procedure – 8.7.1.5
17. Disposition of non-conforming products –8.7.1.7
18. Internal Audit Process —9.2.2.1
19. Problem Solving — 10.2.3
20. Error proofing – 10.2.4
21. Continual Improvement — 10.3.1